Shipping Policy
Shipping Method - India
We offer free shipping on all prepaid orders above ₹999 within India.
Cash on Delivery (COD): Available for all orders except few selected products
Shipping time is 3-5 business days of receiving the order
If your order has a pre order item, the dispatch time of the entire order can be upto 14 business days. The entire order will be dispatched together.
Worldwide Shipping
We are thrilled to offer international shipping to over 200 countries worldwide. Our commitment is to ensure the safe and timely delivery of your products, and we have partnered with reputable and dependable courier companies such as Aramex, XploreFedEx, and India Post.
- Shipping Charges: International shipping rates will be calculated at checkout based on the destination and the weight of the package.
- Custom Duties: Please note that any applicable customs duties or taxes will be the responsibility of the customer and must be paid at the time of delivery.
- Standard Delivery Time: 2-3 weeks but this may take longer (upto 2 months) depending country to country
Order Processing and Dispatch
Each piece is meticulously handcrafted to ensure high quality and faster delivery, except for pre order items
- Dispatch Timeline: We strive to dispatch your order within 2 business days, though this may vary depending on your location. Please note that delays may occur during peak seasons or sales periods.
- Address Changes: Can be accommodated only if the order has not yet shipped from our warehouse.
- Contact Information: Ensure your phone number and email address are correct to facilitate smooth communication.
Tracking Information
Once your package is dispatched, you will promptly receive an email message containing your tracking information. While we assist in tracking your parcel, we are not responsible for delays due to natural disasters, festive season or unforeseen circumstances, especially those caused by our delivery partners.