Returns & Refunds

Exchange & Credit Note Policy

A Little Extra does not offer refunds but we do accept returns against a credit note. Please read the following for easier understanding.

Exchange requests must be raised within 3 working days of delivery.
Products must be shipped back within 7 working days at the customer’s expense.
Once the item is received and approved, a store credit note will be issued.
Credit notes are valid for 6 months.
Forward Shipping charges (Rs.100) will be deducted from the credit note amount.
To request an exchange, email help.alittleextra@gmail.com with your order ID and reason for exchange.
Requests made after 3 days will not be accepted.

Sale, clearance, milestone, and birthday sale items are not eligible for return, refund, or exchange.
Exceptions apply only if the item received is damaged, defective, or incorrect.
Such issues must be reported within 24 hours of delivery.

Items sent without prior approval will not be accepted.
Coupon codes cannot be used on exchange orders or credit notes.
Products bought from third-party websites or stores are not eligible for exchange or return.
Missing or incorrect items must be reported within 24 hours of delivery.

International orders are not eligible for exchange.
Refunds are only provided for lost shipments.
Damaged or incorrect products must be reported within 2 days with a mandatory unboxing video to qualify for a refund.

Orders cannot be cancelled once placed.
Orders containing pre-order or made-to-order items cannot be cancelled.
Shipped orders cannot be cancelled.
If an order is cancelled before shipping, no refund will be given — only a credit note may be issued.